wigs535 2008-10-30T14:17:19Z We built this in Siebel (contact team concept which controls synchronisation). If you can do it there, it must be possible in SF. No pressure though........ Our users don;t want thousands of contacts in Outlook (and therefore pda) they don't know. aseibert 2008-10-07T10:41:38Z It would be great if you could add a “Create outlook contact” button to the Contact Detail page, similar to “Add to Outlook” button on the Event Detail page. This way you can decide what contacts to sync to Outlook without any additional steps. texasrob 2008-10-02T06:53:03Z I think that the optimal solution would be to configurable options: 1. Sync all contacts (assuming security access) 2. Sync only my contacts 3. Sync only contacts from the following view The 3rd option being a selection box that lets the end user select from one of their existing views. This way you would have the flexibility to customize the contacts that will be synced based on their perception of what is best. In any event, related activities and calendar items should follow the above matching. ngray@futureselves.co.nz 2008-10-01T11:45:33Z I want the choice of all contacts in all accounts, not just mine. If this exists already can someone tell me how to do it? I use SDFC->Outlook->iphone which works well (5500 contacts). Maintain data only in SFDC. Has there been ANY response from SFDC to this thread which started last year? Why doesn't everyone need to do this? :) beuley 2008-09-29T11:57:14Z This is a BIG issue in my company. There are a lot of people that have access to a large portion of the database but only want to sync certain contacts from Salesforce to Outlook not every contact they can view. beuley 2008-09-29T11:57:11Z This is a BIG issue in my company. There are a lot of people that have access to a large portion of the database but only want to sync certain contacts from Salesforce to Outlook not every contact they can view. erinshannon 2008-08-05T10:33:03Z I think it would be simple to add a filter to the sync group. We could enter a custom field in salesforce "Sync with Outlook" and when you set up the sync profile it would only bring in contacts you own and that are checked "Sync with Outlook". jimsr 2008-07-29T10:10:48Z YES YES YES!!! It would also be incredibly useful to be able to sync any contact on demand at any time without having to run the entire contacts file sync. I have thousands of contacts to sync and it takes 20 minutes or more - and that is only if there are no errors. With the inevitable errors it can take 30 minutes or more to get through a sync. john_worrell 2008-07-25T12:26:26Z wigs535 hit the button on the nose! We have a huge need to share contact syncs into Outlook; though there is only one contact owner, owned by a sales rep for example, if the sales manager needs this contact information when he/she syncs, he cannot see it as it is owned by the sales rep only. This should be a basic collaboration piece of SF! wigs535 2008-07-01T15:22:42Z For us, an ideal solution would be to create a contact team, to which any user can add themselves to show they know the contact, and to be able to synchronise to Outlook, but where there is a primary owner who manages key information. This will also give account managers visibility of all our relationships with their clients. astephenc 2008-06-24T10:16:01Z I wholeheartedly agree. Our contact information is shared across departments. "Owner" synching absolutely does not work for us. Using groups to synch is time-consuming and laborious to maintain. What we need are individual synclists that users can use to choose what gets synched. linlam 2008-06-06T06:33:15Z Yes, I completely agree. My entire salesforce wants to be able to select what key contacts to download from Salesforce.com to their Outlook and we cannot do this. Each rep owns between 700-5000 contacts. Imagine having thousands of contacts in one's Outlook - I had one sales rep's Blackberry freeze because of the contact overload. If the option is available to select which Outlook contacts to upload to Salesforce.com, why can we not do the same from Salesforce.com to Outlook? sailindude 2008-05-14T13:07:46Z We have sales teams internally and in the field, so sharing of contact info is a "must", regardless of ownership. I can handle a permission-based solution, but contact duplication is too messy and moving contacts manually defeats the purpose of the tool. eoin 2008-04-07T08:43:41Z I too need flexibility in terms of what contacts are synched and specifically avoiding the issues brought up by Ownership. We have very open data sharing model in our Org which I would like to model in the SF implementation, but only synching contacts that are Owned by a particular person is not enough for us. Ideally, staff could keep some private notes about that contact in a custom field in Salesforce, but other than that all Outlook contacts would be sucked up and shared via SF. And people could download the entire database to their Outlook contacts if they chose to. Groenendael 2008-04-03T15:30:47Z VERY BIG YES!!!!!!!!!!!!!!!!!