can 2008-05-15T08:37:43Z I recently discovered Workflows so have set a couple up to automatically send an email template to the contact when a field is changed, but disappointingly I have also just found out that when you do this, it doesn't record that you have sent the email. In which case, I might as well do it manually?! As at least then I have a record that the email has been sent. Any suggestions? EricB 2007-12-06T17:15:47Z Changed status to <span class="status_tag">Delivered</span>. DavidG 2007-12-06T17:15:36Z Is this only for Enterprise Edition and above ? AC4IdeaExchange 2007-12-06T17:15:35Z Can the rules update a field with a computed number? We have a field in our support Cases named "Hours to resolve" that we would like to keep updated with how much time has been spent working on the case. SalesOps 2007-12-06T17:15:29Z Like HarvestFL, I'd also like to know if workflow rules can be set up to open new records (opportunities, activities, etc.). HarvestFL 2007-12-06T17:15:20Z Will they be able to open new records? For example, if an opportunity is closed, will it be able to open a new opportunity based on that opportunity (e.g. renewals?) Beerboy 2007-12-06T17:15:18Z Will we be able to create a Workflow Alert based on a Workflow Rule based on a Task? Rajaram 2007-12-06T17:15:13Z When defining the outbound message, you can include as many fields from the record as possible to be included in the message. You can also include the sesion ID. The message is not a synchronous call and does not support the ability to get a return value and act on that. Once the message is delivered, the end point may choose to perform any action. fifedog 2007-12-06T17:15:12Z Bring it on!!!! Pramod 2007-12-06T17:15:12Z Definitely good feature .. steveis 2007-12-06T17:15:12Z Will we be able to include SOAP parameters when calling the external Web Service? How about access to the return values from the SOAP call? Thanks! Rajaram 2007-12-06T17:15:10Z If your webservice is down, we will put the message in a queue and retry till it gets delivered. We will try this for a period of 24 hours. BenPirih 2007-12-06T17:15:10Z No more polling is a very good thing.. Really looking forward to this in next version.. Solves so many problems which require database processing.. Will this be for all entities, not just custom entities as show above??.. i.e. can we have an update on the task entity send a message to our local webservice?? This is a great hook to perform processing which currently cannot be achieved with salesforce.com.. Essential!! Also what about transactions on this.. i.e. if my local webservice is down.. does the message just get lost? Anyway to prevent this?? GMP 2007-12-06T17:15:09Z Hy SF - guys, long waiting for expanding SF more in a process like application. It is a must to work like supposed with this feature. great job. It fits very well into our own appexchange modul GMP - process which will cover the field of processportfoliomanagement. Gerhard Mack, GMP, Hamburg, Germany SF-Partner jgreene 2007-12-06T17:15:09Z The ability for a workflow rule to change data is a plus... cool!