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AppExchange Partner Program Ideas
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Free and Discounted Apps for Nonprofits
It would be great to be able to search for Apps that are free or discounted for Nonprofit Organizations.
Under My Filters/ Additional Filters adding:
1) Free for Nonprofits
2) Discounted for Nonprofits
Custom Login Page and URL
As partners increasingly develop applications for a variety of industries and Salesforce becomes more of a platform than a CRM system, the need for alternative domain names and login pages increases.
OEM and other Partners should have the ability to provide a unique login URL, for example http://www.DentalPracticeManagement.com, for their application instances.
Customization would involve the following:
+ Go to Setup/Customize/[Some Sub-menu]
+ Enter the preferred login URL for your Salesforce instance.
+ Follow directions for updating DNS (much like Google guides users to setup Google Premier Apps).
+ Validate DNS settings are correct via one-click process
Some additional nice to haves:
+ Unique co-branding of landing page. Such as "Welcome to Dental Care .com, powered by Salesforce.com"
+ Ability to upload/display logo on Salesforce login page.
Cases in PRM
I would really like to see access to Cases in PRM. One of the major benefits to a Partner would be to have the ability to log cases with Tech Support directly from their PRM. There has got to be more benefits to a Partner than to get their leads and report pipeline - otherwise they will never log on and the PRM is loosing the attraction compared to the cost involved implementing this application.
Thanks
Annie
Let partners brand their storefronts like eBay
Partners should be able to brand their app detail pages like an eBay storefront, eg
- position our unique content
- post our best offers
- reflect our business practices and policies
Licensing of Managed Packages
Functionality to "license" Managed Packages so that the owner of the Managed Package (the Publisher or Partner) can control how many users in the customer org can access the managed package, and for what duration
Link to FedEx and UPS
I would like to have the ability to automatically merge our shipping address data with websites such as FedEx and UPS. All of the information is available in Salesforce, but has to be manually entered into their website for each package. This function is currently available for USPS and DHL through Shipping 2.0, but there is a big hole by not including these major carriers.
CTI adapter for 3COM NBX.
Currently there is no pre-built adapter for 3COM NBX. It would be nice to have one present (there are adapters for Cisco systems).
Salesforce Product Kit for Partners
As partners, its very hard to sell the add-on features to Salesforce.com when some of us haven't ever touched them, administered them, or been able to use them on a regular basis. Microsoft often gives away their entire software suite to their partners for a song, in order to provide their partners with the tools they need to sell and support that software. Salesforce should provide complimentary licenses of the follow features/products to their partners for free or very little cost:
Salesforce to Salesforce
Salesforce Partners/PRM
Salesforce Content
Salesforce Customer Portal
Salesforce Sandbox
Salesforce Mobile
Force.com/Platform Edition
one Unlimited Edition org for the partner's internal use
and more...
Many 3rd party AppExchange providers give free accounts to other Salesforce.com partners to help them sell their solutions. I think that Salesforce.com should do the same itself for its loyal partners.
Use Data Loader to extract the actual value of lookup fields, not only the ID
I think we should be able to pull an extract via the Data Loader to find the actual value in the lookup field. For example, when pulling a report on contacts, the owner will only appear as 'owner id', not 'owner name'. Same for account name, related to name, etc. This can be frustrating when I'm trying to simply view the data, because I need to convert all of the IDs to the actual value they represent (as displayed in yellow above).
Hopefully this will also allow us to create formula fields that reference an actual lookup value, not the ID.
Tab Limit Workarounds for AppExchange Downloads
As an AppExchange partner, I want people downloading my application to trial it. There are 3 tabs in my application and, occasionally, people hit tab limits in their org when installing. Some people have contacted me when this occurs, but I don't know how many have just stopped the download.
In my app, 1 of the 3 tabs is mandatory. The other 2 are just very convenient. I'd like to suggest one of two possible solutions.
1) Allow AppExchange partners to qualify an object as mandatory or optional. In my example, I'd have 1 mandatory tab and 2 optional ones. If someone was hitting their limit due to the 2 extra tabs, they'd be able to uncheck those as options in the download.
2) Make it so objects contained in certified AppExchange applications do not count towards an Org's quota. This is the MOST IDEAL solution. It rewards the AppExchange partner by knocking down barriers to get installed into orgs. It rewards the Salesforce customer by letting them choose freely from application providers that have gone to the trouble (and paid) to become CERTIFIED.
Just to pre-empt the comments about how I could have a standard download for people and then provide a second AppExchange package as an "expansion pack"; I know that already. That's a fine idea, but customers get confused by this kind of thing. My goal (and a goal every application provider should have) is to provide as close to a one-click install as possible, making the process seamless and simple.
Trigger Assignment & Auto Response Rules for Managed Package Leads
Is there any way that Assignment and Auto Response Rules could be triggered for new Managed Package (lead source = "Package Installation") leads? All other automatic lead creation is done via web-to-lead (e.g. AppExchange Test Drive and Install leads) where Assignment Rules and Auto Response Rules are automatically triggered. For Managed Package installs, however, leads are created via the API/Apex, which does not trigger assignment or auto response rules. Salesforce Workflow handles most of what's needed, but it makes it inconsistent with the way other leads are processed and there are tiny nuances to workflow (e.g. emails sent are not auto created as activities) that make it less convenient than Assignment & Auto Response Rules.
I understand the need to have License Manager login to the org to setup the data since you need to be certain that a Lead exists before linking a License Record to it. I am hoping, however, that Salesforce could use some behind-the-scenes trickery to make it so Assignment & Auto Response Rules are invoked in this circumstance.
PLEASE make Organization object available to platform license types via API
Currently, the Organization object which contains Company Profile - Company Information is not available via the API for Platform license users.
The result of this is that our native application can not query the Organization for the org address or other useful information. At the very least please make the data readonly.
The business impact for us is some of our scontrols error out for our platform users. In this case, printing letters.
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