Salesforce IdeaExchange
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Change Label from "Save & Close" to "Save & Close Case"
From the "Case Edit" screen: This is a minor issue, but users have complained that the label should read "Save & Close Case" rather than "Save & Close".
Once Click Close Ticket
We would like to see a One Click Close option for tickets (bypassing the Closed Layout Page).
Scheduled emailing of reports
I'd like SFDC to be able to email Printable View reports on a scheduled basis. For example, instead of our CEO needing to log into SFDC (and needing to pay for a license), I could simply have the system send him daily or weekly reports via email. The reports would be in the existing Printable View format. Otherwise, we have people who spend an inordinate amount of time simply running and sending reports to various managers and executives each week.
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