My organization often uses the description field as a free form "note keeping" section as well. As accounts, opportunitites or contacts change updated information is added there. I think it would be very valuable to be able to keyword search the content of the description fields from our entire database. For instance if my organization was looking for a fixed income trader, we could simply search the descriptions for "fixed income." All results would be possible networking opportuntities/prospecting opportunities because for some reaosn or another we have linked those people/accounts/opportunities with "fixed income." This idea would allow you to use salesforce not only to manage your sales efforts but begin prospecting/recruiting/developing new opportunities. Please share your thoughts.
2 Comments » Posted by BRWNSC
Posted 07/12/07
Categories: User Experience, Force.com Platform