Salesforce IdeaExchange

2730

Mozilla ThunderBird

So how about a plugin for Mozilla Thunderbird?

jgreene Mar 20	Merged Idea originally posted 10/11/06 Email plugin for Mozilla Thunderbird Outlook Edition 2 looks like it was coded in about a day :-) So how about a plugin for Mozilla Thunderbird? Anyone else out there use Thunderbird?
hager Mar 20	Merged Comment originally posted 10/20/06 A Linux version would be very helpful to me!
jsheehy Mar 20	Merged Comment originally posted 10/20/06 Salesforce needs better support for linux and open standards in general
Macmaster Mar 20	Merged Comment originally posted 10/20/06 Would love to see this happen!
Jubub Mar 20	Merged Comment originally posted 10/23/06 Yes, that would be great! I´d even like to go further: taling about SaaS - when is the time to get rid of ANY E-Mail software?
macpickle Mar 20	Merged Comment originally posted 11/01/06 Thunderbird...you bet. I'm a developer for a company that uses Salesforce as our support system. My computer doesn't have enough RAM to spare for Outlook. Would love a salesforce plugin to Thunderbird.
sonnycloward Mar 20	Merged Comment originally posted 11/08/06 We're in on this. Are there any developers out there interested in coding this? Quote us a price. Additionally, if the demand is there and the development price is reasonable, who is in? How much would you be willing to chip in? Contact me: sonny.cloward@gmail.com. Sonny
realtime Mar 20	Merged Comment originally posted 11/16/06 Yes, this would be huge. Not everybody uses outlook. Thunderbird has a much faster search and efficient interface, and unlike outlook, does not freeze up every now and then for no apparent reason.
Aliza Mar 20	Merged Comment originally posted 11/17/06 Yes, this would be wonderful -- the built-in email abilities of the web client are pretty limited. Most of my co-workers use Thunderbird to read and reply to case email, and then separately use the web client to manage the case itself, dismiss email-related tasks, etc.
MagicFab Mar 20	Merged Comment originally posted 11/29/06 +1 for this. Here's the main features of the Outlook plugin as described at http://www.salesforce.com/products/office.jsp : 1. Allow users to communicate via the familiar Outlook interface 2.Embed Salesforce right into Outlook 3. Capture critical customer email in Salesforce with a single click in Outlook 4. Ensure no customer service issue falls through the cracks 5. Reduce email clutter by allowing users to log only necessary emails\ I'm mostly interested in #2 and #3 to link webleads information to the appropriate objects in SF.
EtienneG Mar 20	Merged Comment originally posted 12/06/06 Thunderbird being cross-platform, that would nicely solve the issue of Mac and Linux users being left out of the Outlook plug-in. Personally, that would make a huge difference in the Salesforce's user experience for me.
Tannic Mar 20	Merged Comment originally posted 12/11/06 Or just support Apple's Mail.app.
LifeSpaceMatters Mar 20	Merged Comment originally posted 01/03/07 Mozilla's eMail client Thunderbird is an open source client that is way cool and can be integrated many ways. It's not a kludge like Outlook - slim - fast - flexible and is in my future. Has many user selectable add-ons, extensions and themes. See http://www.mozilla.com/en-US/thunderbird/ for more information.
Aliza Mar 20	Merged Comment originally posted 01/03/07 Already suggested multiple times -- votes are being collected at http://ideas.salesforce.com/article/show/23535
harden Mar 20	Merged Comment originally posted 01/03/07 Our organization will be migrating all mail users to Thunderbird over the next year to support one mail client for all platforms (Mac, Win, Linux, etc.). We would be very appreciative if you could provide Thunderbird & Sundbird integration support similar to the existing Outlook Edition.
MagicFab Mar 20	Merged Comment originally posted 01/03/07 Anyone promoting this should be promoting this other idea: http://ideas.salesforce.com/article/show/23535
sprotsman Mar 20	Merged Comment originally posted 01/04/07 Having Thunderbird as an option would be great! I like the Salesforce with Outlook functionality but I use Linux as my desktop system at the office.
RNewsom Mar 20	Merged Comment originally posted 01/29/07 Outlook is a terrible program to have to rely on. I've never had it operate for longer than a day without having it come up with two to three issues for me to deal with. A Thunderbird plugin would be ideal.
demnos Mar 20	Merged Comment originally posted 02/08/07 I too would like to add my voice to this cause. Our business is migrating to Macs to avoid the security and stability problems of Microsoft and its products. A plugin for Salesforce would make things much easier and nicer for us.
AndyM Mar 20	Merged Comment originally posted 02/12/07 I just started using Salesforce.com and agree that a Thunderbird plug-in would be great. Does anyone know if this wil actually happen?
Gistorama Mar 20	Merged Comment originally posted 02/14/07 I have been using Thunderbird for over two years now and just started using Salesforce.com about a month ago. Last week, I switched to Outlook, for the first time ever, to take advantage of the ability to enter e-mail correspondence directly into contact records. I have to say that switching from Thunderbird to Outlook has been like switching from a sports car to a school bus. Way too bulky and not at all intuitive. This plugin would make my work with Salesforce.com a much more satisfying experience.
grafixel Mar 20	Merged Comment originally posted 03/08/07 I too would like to avoid outlook for several reasons - better thunderbird support would be highly appreciated
ffierling Mar 20	Merged Comment originally posted 03/12/07 Oh, yes, give us a Thunderbird plug-in please. I won't give up Thunderbird for Outlook. Not for Salesforce. Not for any application.
davidgbeck Mar 20	Merged Comment originally posted 03/20/07 It seems like Salesforce and Thunderbird would go naturally together. The thought of switching to outlook is a huge downer. Please add Thunderbird support!
MatthewLoew Mar 20	Merged Comment originally posted 03/22/07 I recently switched to Outlook from Thunderbird JUST to get integration with Salesforce. Please offer integration to Thunderbird so I can switch back!
SteveLawrance Mar 20	Merged Comment originally posted 03/23/07 Hi all. I'm planning to work on this now and am wondering if a read-only address book data source is sufficient for the initial release. Alternatively, read-write might be possible without too much work, though it depends on how it's architected. Outlook Edition has a lot of internal complexity due to two-way synchronization, and I'm wondering if direct editing of Salesforce.com data within Thunderbird is okay so that this plug-in doesn't have to synchronize and reconcile changes from Salesforce.com with Thunderbird's built-in address book. I'm thinking of how LDAP works in Thunderbird, but with write capabilities. Of course, that would prevent modifications while offline, though contact data can be locally cached for performance and offline use. I'm wondering what features are desired in a Thunderbird plug-in for Salesforce.com. I'm thinking initially that contacts and leads in Salesforce can appear in as cards in their respective address books and that accounts can appear as lists in the "accounts" address book. Or, should Salesforce be one address book with leads and contacts mixed in, perhaps with a "Leads" list to help differentiate leads from contacts? Please let me know what to modify, add, or delete. Thanks :-). I plan to begin architecture and experiment work tomorrow while I gather requirements through this IdeaExchange page. --Steve Lawrance A long-time Thunderbird user (since the first version)
davidgbeck Mar 20	Merged Comment originally posted 03/27/07 I think the most important features and the best place to start is the functionality to upload sent / received / outgoing emails to salesforce and to create cases directly from TB. I would be very happy with just those features and consider any address book syncing a bonus. I don't know much about development of either TB extensions or about how salesforce integrates with Outlook Edition but I have a development background and would be happy to help. It looks like sonny.cloward@gmail.com would also like to be in on this (see above post). Thank you so much for lending your talents to this cause!!
khadijah Mar 20	Merged Comment originally posted 03/29/07 yes, yes, yes -- Outlook has our staff near complete revolt -- I use Thunderbird (plan to just email out of Salesforce) but I manage a bunch of Outlook users and can't take it anymore!!! Thunderbird is lovely! Make it so, please, Sonny et al!
COD Mar 20	Merged Comment originally posted 04/16/07 What davidgbeck said. Anything involving address book syncs is a bonus for me. The main thing I miss from the Outlook edition is the ability to add emails to SFC directly from the mail app. If the extension did just that I'd be thrilled. You can reach me at chrisod@gmail.com if you need beta testing help, etc. I have no coding skills bu I am a very advanced user and know how to back up my system before I start beta testing software :)
eclectrica Mar 20	Merged Comment originally posted 04/19/07 Having to install Outlook on my laptop made for a slow laptop, and made me a sad panda. I refuse to put Outlook on my home machine. Please support Thunderbird. I especially want calendar sync.
ffierling Mar 20	Merged Comment originally posted 04/22/07 Feature Wish List: 1. Syncing of email in T-bird's Sent folder, but only if recipient's email address is in Salesforce's contact database. 2. Synchronization of all Sent email in Salesforce to T-bird's Sent folder (no more bcc:) 3. Must work with POP and IMAP servers 4. Syncing a subset of T-bird's address book with Salesforce (don't want all of T-bird's address book in Salesforce)
SteveLawrance Mar 20	Merged Comment originally posted 04/24/07 Thanks for all the feedback :-)! I set up a wiki for further discussion and development at https://www.moonlightdesign.org/thunderforce , which I'm in the process of adding content to. Please feel free to log in and add content, but please don't use your Salesforce.com username or password when creating an account there. I look forward to getting this kicked off so that we'll have a Thunderbird extension soon.
jgreene Mar 20	Merged Comment originally posted 04/27/07 I care about creating cases from emails, and adding emails to existing cases (or perhaps other objects too). I don't sync contacts.
JudiS Mar 20	Merged Comment originally posted 04/29/07 I need the ability to look up contacts from within Thunderbird (not sync, just look them up to send an email) and the ability to add critical email (with attachments) to Salesforce records. I am happy to contribute through the wiki or test.
jeisenbe Mar 20	Merged Comment originally posted 05/10/07 We use the Who's On client for live chats etc... guess what happens only when using outlook with the SF plugin and a live chat request comes in? Yep, the chat request crashes, every time. Let alone the fact that thunderbird is a superior mail client in all respects but one - the calendar functionality :( Please please please get a plugin for thunderbird, as soon as you can. Thanks, Jonathan.
DavidBerlind Mar 20	Merged Comment originally posted 05/30/07 How about the same sort of integration that's been done for Outlook, but for Mozilla's Thunderbird instead? Today, if one of my users needs that sort of e-mail integration, I have to a) buy a copy of Outlook b) do a deskside visit c) install the salesforce plug in. Since Thunderbird is open source, perhaps saleforce can even deliver a setup package that includes installation of the salesforce plug in. Thanks!
WYam Mar 20	Merged Comment originally posted 05/30/07 As users move to less restrictive e-mail clients, the need for this type of flexibility is going to become much more necessary. There are many users in our org who are using programs outside of Outlook to manage their e-mails, tasks and calendars that currently cannot utilize basic SFDC functionality.
StephenR Mar 20	Merged Comment originally posted 05/30/07 A number of new businesses are now using Open Office instead of MS Windows, as the software is free and offers very similar functionality. When searching for an e-mail client to replace MS Outlook, a polular choice has been Mozilla's Thunderbird. I was suprised to find that SalesForce.com has not yet integrated their e-mail synchronization with Mozilla Thunderbird or other e-mail clients. This seems to be a logical next step: to expand the e-mail integration to other e-mail clients. I think this would greatly expand the usefulness of the SalesForce software for those customers who are not using the MS Office Package.
LucBaart Mar 20	Merged Comment originally posted 05/30/07 Duplicate Idea merge with http://ideas.salesforce.com/article/show/23535
Tim_N Mar 20	Merged Comment originally posted 06/08/07 Has anyone heard when the beta version of the Thunderbird plug-in will be available?
oikos82 Mar 20	Merged Comment originally posted 06/15/07 YES that would be great!!
andreamonni Mar 20	Merged Comment originally posted 06/19/07 Another benefit of a SalesForce extension for Thunderbird is that it would add automagically Linux and MacOS as fully supported platform by SalesForce.
SteveD Mar 20	Merged Comment originally posted 07/02/07 Very much in favour of a plugin for Salesforce into Thunderbird. There's a plugin already which does the Outlook style calendar duties which could be brought in to it too. I am watching this space!
rkisense Mar 20	Merged Comment originally posted 07/06/07 Does anybody know if Salesforce is indeed going to be releasing a beta of this anytime soon, and if so, when? This blog from May 1 suggests that it was planned in 'days or weeks': http://blogs.zdnet.com/Berlind/?p=455 I'm very much in favor of finally being able to use Thunderbird with Salesforce!!
andreamonni Mar 20	Merged Comment originally posted 07/06/07 rkisense: I also read that post, actually it was the first time I was investigating whether SalesForce supported Thunderbird (for our organization that is a major show-stopper towards SalesForce implementation) , but I haven't seen anything happen. The funny thing is that a few weeks ago I met a SalesForce sales representative for a demo and he had no idea what Thunderbird was! On the otherside looks like the guys at Thunderforce https://www.moonlightdesign.org/thunderforce/Main_Page are doing some progresses.
6vj Mar 20	Merged Comment originally posted 07/18/07 Anyone promoting this should be interested in a Calendar support too: http://ideas.salesforce.com/article/show/71824/Thunderbird__Calendar__Sunbird...
kosmotheoria Mar 20	Merged Comment originally posted 07/27/07 Oh, man. I am going to follow this - this is really my only concern. We try to use OpenOffice and other more "friendly" applications in our office and Thunderbird is one of them... I'd hate to have to switch to Outlook just to use SF!
prhub21 Mar 20	Merged Comment originally posted 09/18/07 http://blogs.zdnet.com/Berlind/?p=455< I saw but I've not seen results quite yet about this? Outlook is something I use only for the salesforce plugin and no other reason. Please do implement quickly.
jackjordan Mar 20	Merged Comment originally posted 10/25/07 iHance has a product that logs emails into Salesforce.com in almost any environment, the have explicit instructions for Thunderbird. It has two advantages that I see. 1) It looks like a catch all for all email environments 2) It can be set to automatically log emails to leads, contacts, cases and opportunities. (They give you an email address you can forward to or bcc. If you set it up so ALL emails are bcc'ed or forwarded to it checks salesforce.com to see if that email address of the email to be logged exists. If it does it logs it. If it doesn't it deletes it. That will save a sales team a TON of time. Pretty cool. Here is a https://www.ihance.com/flash/appexchange/automate/finalaa1.html Here is the listing on App https://www.salesforce.com/appexchange/detail_overview.jsp?NavCode__c=&id=a03...
dswarthout Mar 20	Merged Comment originally posted 11/11/07 This is a great idea. Our company, and many others I'm sure, would love to free ourselves more from Microsoft in general and Outlook in particular. We've used Firefox for years and think it's a great browser. We're still hanging with Office 2000 because the cost of moving to Office 2007 is prohibitively high. I wish this project could be structured proceed in several releases, adding extended functionality like address synching later, but would provide basic email capability ASAP.
ddotcdotvdotme Mar 20	Merged Comment originally posted 12/07/07 What Im looking for is: 1) The ability to synch my Thunderbird(TB) calendar(Lightning) with tasks and events into Salesforce(SF) and back 2) The ability to synch my TB emails back and forth with the SF accounts so that when I look at a contact, opportunity, Lead, Account, etc. the message and the RETURN Email is posted to the specific record. Right now I send using SF and paste the response in to a completed task (very annoying) 3) Use/access of templates and uploaded files etc. within TB 4) Psynching of TB address book with SF address book with all the fields that have been set within my record (not sure how this would work but would be very interested in this ability) 5) ability for the TB to synch to my Blackberry(BB)with the SF psynch That in a nutshell is what would make me feel warm and fuzzy inside
Avalanche Mar 20	Merged Comment originally posted Jan 22 Whatever happened to the beta that was supposed to be out in May or June of '07. http://blogs.zdnet.com/Berlind/?p=455 Was David Berlind off base in his reporting?
rkr Mar 20	Merged Comment originally posted Feb 6 please, please, please - this would be highly appreciated!
rathna_raj_talacauvery Mar 20	Merged Comment originally posted Mar 11 It will be a solution to my company since we are all migrating to Mac, and the only complain is not been able to sync contacts to SF. We are using Entourage with Maildrop (http://www.pocketsoap.com/osx/maildrop/) which is pretty good but we still missing the ability to sync contacts.
david_gast Mar 20	Merged Comment originally posted Mar 13 We are looking at joining the sales force ranks. I don't want to switch to Outlook for email integration. To me this is a Sales Force weakness.
yegsa Apr 8	I created a trial account on salesforce.com solely to vote and post to this thread ... Full Thunderbird integration would be a killer feature for my company and make the decision to switch to this service a lot easier. As we migrate away from the Microsoft lock-down, web-based services are the logical step forwards. A Thunderbird add-on/plugin would also enable us to drop internal support (IT) for Outlook, which is the source of many an IT headache. Thunderbird is the most popular email client in our environment, and it is growing to compete with Outlook in the same way that Firefox competes with Internet Explorer. Mozilla recently(-ish) announced the launch of Mozilla Messaging, a newly refreshed major effort to push Thunderbird and its companions to the level of success achieved by Firefox. Calendar integration is also required. This would be with the Lightning add-on to Thunderbird (see also the Mozilla Sunbird project for their stand-alone implementation). Mozilla will be producing an upcoming release of Eudora, which will use the same engine powering Thunderbird. An add-on to Thunderbird/Lightning would therefore work in Eudora. Thunderforce looks like a great solution, but there does not seem to be any recent development (looks like it lost all momentum in Fall 2007 after missing its August release target). Assure us you're coming out with a Thunderbird add-on this year and you'll win our business. My company is not alone; others will come, too.
esmo Apr 21	"connect for outlook" "connect for office" "sforce_connect_for_pe.xla". My issue is that some of my users are running under linux platforms. Can you provide me these toolkits for linux users (for open office, and linux mailing such thunderbird..."
hj May 5	My company is migrating from office to mozilla and open office. An integration with ThunderBird would save us a lot of time, now we copy and paste emails. Not ideal.
nicstage May 13	Yes!
keithchau May 22	Guys, is there any update or official words from SF regarding a Thunderbird plugin? Hi officials at Salesforce.com, please note that Thunderbird support is going to bring you hundreds of thousands (if not millions) of new user subscriptions. :)
getitdoneplease May 28	Full Thunderbird integration would be terriffic. Our company has been using TB for several years, it is such a more powerful email client than Outlook, I would hate if I had to switch back to Outlook only for integration with SF. Please consider making this happen.
bcasey Jun 25	This would be ideal for our business as I am currently using Outlook for email integration and the functionality and performance versus Thunderbird is extremely poor
e2scott Jul 22	This idea is FANTASTIC and would be a huge help to us as we're moving away from Outlook and Microsoft for many reasons. (This may be a determining factor in whether we choose to continue using SF or switch to another CRM tool, like SugarCRM.) Hey SF, make my decision easy and develop a handy dandy Thunderbird plugin so I can ditch M$ and keep your service!
shuma Aug 14	Is there a plugin for Thunderbird available yet?
cesarhanke Aug 17	Here is a summary of what we need: Plugin for Thunderbird or plugin for Gmail mail merge for OpenOffice or Google docs That's all.
andyr Aug 21	This is something that I would value significantly and may influence whether I decide to go with salesforce. Is there any movement on this idea?
brucemcc Sep 10	yes, I'm in. would love to see this. would pay (reasonable) fee for it too.
rctsupport Oct 16	I saw a news article online saying that this is supposed to be in beta. Any news?
sfresko Nov 5	I do not believe that since 2 years salesforce team do not take this request in consideration. It is quite clear that it is a must like outlook, lotus and the other. Waiting for that urgently.
helmar Nov 12	This is an essential thing missing. Our company uses Thunderbird because of its cross-plattform availabiliity and great PGP-integration, and we have to cut-and-paste Emails into Salesforce right now... :(
david_hatfield Nov 12	I thought you'd like to know that I've started a project to work on this. It's in its infancy at the moment, although may already be useful. I'd love some feedback. http://code.google.com/p/thunderbirdgriffin/

track comments for this idea

Please log in to post a comment

last 100 promotions:

helmar
dido
sfresko
thomaslimin
jonm
mmiller
andrewgw
rctsupport
carolina.santamaria@idealistas.org
mniemann
phollo
brucemcc
david_manelski
pacific_gps_info
tom4
alliforce
davidalynn
sellparker
bÃ¤nz
andyr
DaveFriedman
Hayley
p.wozniak04282008
texased
simonpearson
cesarhanke
D50Diane
needsomechange
shuma
lbh00
zack_fivenson
sdupayage
dial800
e2scott
jgallot
sfsandiego
democracynow
alex.lares@v2sa.com
franco51
bcasey
2timothy42
eesiadmin
roscher76
mat703
samj06012008
getitdoneplease
keithchau
ramsay
nicstage
philippstuber
flextest01222008
honza
gameon
sparky
BritishBoyinDC
jackfly
jayxetus
ToddJanzen
dmalcolm
mspohn
11/26/2007_13:46
vincentt
yegsa
Kyler
neoMagic
paul_nijssen
mauriciol
arnaudc
mostp
jim_berthold
david_gast
rathna_raj_talacauvery
realtime
tbdsg
Rusty12
mrf1022
arlon_wilber
WERD2
craskulinecz
fjrodriguez
dlawton
markplac
rkr
waffletchnlgy
vmb
zeroc
pkp9774
k3rmit
jeffangwin
jsas@nexell.ch
MattBerryman
kosmotheoria
Tim_N
gbc
fifedog
kclark
crispy
agluewvrs
cpouillet
Dougg

recently demoted by:

roger_dunkin

Resources

Successforce.com

Mozilla ThunderBird - Salesforce IdeaExchange

Salesforce IdeaExchange

Mozilla ThunderBird

Search Community

Categories

1-800-NO-SOFTWARE | Privacy Statement | Security Statement