For some people, this may be the first time they use a business application delivered via the internet. They could use a "how to" guide for using Windows, salesforce.com and/or a browser. These examples are not specific to salesforce.com but directly impact end users. Here are a few examples
Use SHIFT - CLICK to open another window based on the link clicked. Possible use case is to get information from somewhere else in the application to copy & paste into the previous window's record
Use right-click to get a URL and send the link to a co-worker via email or instant messaging
Use the Back button or History to go to a previous screen.
Use a URL for a specific Dashboard as the Favorite/Bookmark URL to navigate an executive directly to a specific Dashboard after login.
And more ...(post your comments here)
1 Comment » Posted by DAD
Posted 04/25/07
Categories: User Experience, Force.com Platform