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Log a Call Should Create Event Not Task

We train our users to use Tasks for "to dos" and Events for calls, meetings and other activity that occurs on a specific date and time.

The "Log a Call" feature creates a task. Our users use this to record a call that has been made. It would be helpful to have this feature create an event instead. If other companies want this feature to log a task instead, SFDC could make this an administrator option (preferably configurable by Division).

NicoleW 06/05/07	I disagree. We use tasks to track calls. Calls don't have to happen at a certain time (unless they are conf calls) and Log A Call is generally used for unscheduled calls. Log A Call is also simply a shortcut that marks the task as completed and fills in the date with today's date.
mtlcanuck 08/30/07	How about Log an Event? We have a similar situation where our reps no they are going out to have a meeting but are not always aware of everyone who will attend. So, this would be a situation where they would need to log an event as we track every customer interaction.
juas Jun 4	The problem for us is that "tasks" don't show up on the calendar in salesforce, and they also don't show up in the Outlook calendar if you're using the Outlook integration. When synchronized to Outlook they show up as "tasks". Out sales reps are currently using Blackberries and want everything on the calendar. Yes, I know, there's the Apex Mobile client, and we're evaluating that. In the meantime, not every organization is willing to pay the additional licensing costs for Mobile.
mads Aug 18	I completely agree with Juas. For people that want to populate their calenders with calls (just to show the boss or some other person what they are doing), then they need to create events, not tasks. With a call, as it is currently, you can't specify the time it took to complete the call, and therefore you can't charge the customer that called for the time it took... Fix please :) Other than that, i'm off now to try and see if i can create some sort of custom S-control or whatever, and see if that will work. Still need to remove the "log a call" button though, as that confuses people :-/

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