We'd like to be able to create separate self-service portals.
This helps when a company offers multiple distinct product lines, or types of service. It also allows the portal to be used for internal employee helpdesk and also external customer support.
9 Comments » Posted by satkinson
Posted 10/18/06
Categories: Service and Support, Applications, Release Summer 07, Delivered Ideas
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AFroggatt 10/25/06 |
Or same portal different access via security or group assignment(S). Our development partners need different information and support info/process than those of our wholesale partners |
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JeffCarrier 11/10/06 |
YES... This is must needed. |
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RubberDuckie 01/05/07 |
Merged Idea
originally posted 01/04/07
Multiple Service Portals
We understand that each registration allows only one service portal. This limitation assumes that only one service type is offered. How can we set up different portals for different service types?
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carlosr 02/20/07 |
It would so help our company to have the self service portal (SSP) access not only cases but also custom object/tabs. |
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Larry_Robinson 03/05/07 |
Our new Portal platform (limited release in Spring) http://blogs.salesforce.com/features/2007/02/customer_portal.html will support multiple portals in the Summer release. |
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werewolf 06/18/07 |
Changed status to Coming in Summer 07. |
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Kathryn 06/26/07 |
So, is this only coming in Summer 07 if we pay for it? |
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falkdal 12/12/07 |
Changed status to Delivered. |
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jonathan.uhls05272008 Aug 26 |
Not delivered. See keyword "Self-Service" Portal. Not "Customer Portal". Nice try, Forcesales. |