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Applications Comments
| Applications Ideas
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Calendar and Activity Management Comments
| Calendar and Activity Management Ideas
Customizing the Invitation for an Event
the feature to send an Email Invitation to a contact for a submitted Event ist great. Unfortunately our Marketing Department has strict rules on our CI and about wording.
For example in germany it's not ok to say hello and use the first name. Her we use a Salutation and the last name for example. Also the "ad" for Salesforce is not very much appreciated by our Marketing Folks
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MikeinLondon 10/18/06 |
has my vote. At the risk of sounding a culturally heathen, the invite is american in its flavour |
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RKW 11/21/06 |
The salesforce ad at the bottom of the meeting invite is unacceptable. As a software provider it is embarassing to have another vendor show in our emails (and have a no software logo!) We need the ability to remove that. |
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dhubbard 11/29/06 |
I'd like to also have the ability to add our logo to those invites |
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Stevenn 12/13/06 |
I agree with RKW and Christoph. The Salesforce ad has to go. The ad is annoying and counterproductive. It reminds our customers that they are being "sold". We don't use this function because of the ad! Very non-customer centric marketing by Salesforce. |
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CVening 01/10/07 |
We won't use the invite until we can edit/remove the ad and the silly "faces" image. Not only does it "involve" a supplier in our business it is "american" flavour I don't want |
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Redfin 01/31/07 |
Agreed - our organization will also not be using this functionality until we are able to customize the content. It's a shame because functionally it fits what we need, but we can't be sending Salesforce branded emails to our customers. |
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jramah 02/13/07 |
This seems like obvious functionality and it is a major reason my organization does not fully use activity management. |
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Jim_B 02/15/07 |
The ad is beyond over the top by Salesforce.com - it is rediculous. The branding on the e-mail is so dominated by Salesforce.com that the e-mails appear as if the meeting invitations are coming from Salesforce.com, not our company. It renders the feature unusable. Salesforce.com is developing quite a reputation between this, the sawbanners and the e-mail signatures that are being forced upon their customers. |
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kevin.kelly@app-x.com 02/15/07 |
I agree - "Modify "Meeting Summary" email template" and "Meeting invitation personalisation" and "Customizing the Invitation for an Event" be merged to increase the combined ranking? THese are essentially the same thing |
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Lacertosus 02/22/07 |
There is lot of SFDC branding everywhere! Companies need to give their customer the impression of personalization. Same here, function not being used because of SFDC branding. |
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Fergie 03/02/07 |
I need this or the ability to mail merge within an event. |
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MichaelVEA 03/05/07 |
Merged Idea
originally posted 11/28/06
Meeting invitation personalisation
Why does the Meeting Summary email have to be hard coded? Shouldn't we be able to make that document look and represent our company, rather than having the Salesforce details and afroamerican illustration? This needs to be allowed to be modified like all the other email templates. IMO.
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dhubbard 03/05/07 |
Merged Comment
originally posted 11/29/06
I agree. This is the main reason that I only use the meeting request for internal meetings, and not for clients.
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Skybox 03/05/07 |
Merged Comment
originally posted 01/12/07
... also strongly agree. Please make it customizable!
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hr 03/05/07 |
Merged Comment
originally posted 02/15/07
Just to reinforce the message: please make it customizable and remove Salesforce.com branding.
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kevin.kelly@app-x.com 03/05/07 |
Merged Comment
originally posted 02/15/07
I agree - "Modify "Meeting Summary" email template" and "Meeting invitation personalisation" and "Customizing the Invitation for an Event" be merged to increase the combined ranking? THese are essentially the same thing
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Stevenn 03/05/07 |
Merged Comment
originally posted 02/20/07
I agree that the invitation should be customizable by each organization. Issue is simlar to http://ideas.salesforce.com/article/show/25898
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Red_Maple 03/21/07 |
I know of several companies that have forbidden their users from sending invitations from SFDC because of the Marketing tag line at the bottom of this email. These companies are required by their legal department to put a privacy notice and disclaimer on all outbound email. Without being able to do this the email meeting invitation is useless. |
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rcraven 03/21/07 |
I agree. with "Red_Maple" this should NOT be hard coded! We would like the ability to brand this like all other email notifications that go out through SF. Without being able to do this the email meeting invitation IS useless. Please make it customizable! |
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Dee 05/11/07 |
To be honest with Salesforce, and do not take this personal, embedding your icons or templates into customers' applications is a very very terrible and stupid idea. |
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LarryT 06/18/07 |
Also see: Modify "Meeting Summary" email template: http://ideas.salesforce.com/article/show/34481/ |
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sfnewbie 07/12/07 |
Our sales reps need to spend less time on sending an invite. It would be great if we could customize the invitation - all the stuff for salesforce.com at the bottom makes our prospects think they're having a meeting with salesforce.com and not with our company. SF.com really missed the boat on this one! |
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jet 07/12/07 |
Hi, I think it's a given that an event e-mail have an editable graphic, or the option to have none at all. Please, please please make this change. Jet |
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sfdcbg 07/27/07 |
Merged Idea
originally posted 07/25/07
allow configurable Event Email confirmation layouts
Currently, the event confirmation page has a hard-coded header & footer branded with salesforce products. Allowing the header and footer to be configurable with specific company logos provides greater flexibility with this feature.
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agluewvrs 08/29/07 |
Agree 1000%. SFDC should allow for customization of email invitation settings. Many install I've seen request that the ability to invite an attendee be removed (it currently cannot be). Shying away from using the invite attendees feature is counter-productive when you try and stress user adoption. It's difficult to train people to log events "but don't invite people". And it's also not ideal to train users to "Always use Outlook/Loutus for meetings"..... |
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embraboy 08/30/07 |
I agree completely. Being hard coded devalues this functionality and we will not use it until we are able to brand it correctly and add the necessary disclaimer wording which is on all of our e-mail communictaion |
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pcm 09/27/07 |
The generic email in its existing form is extremely inappropriate for us to send to our clients. This very powerful function in Salesforce cannot therefore be used by my firm. |
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jain.chirag@gmail.com 10/12/07 |
There should be option to have meeting invitation email in HTML or Text Format |
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tunedog 10/25/07 |
We are a SFDC Partner, and many of our clients refuse to use the 'Meeting Request' invite due to the salesforce branding and imagery. Ourt clients love the functionality, and would use it often. However, they are not at all interested in sending invites with another companies logo all over it. This really is a must!! |
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whymustichoosescreenname 11/07/07 |
Well, since users of SF have been pointing out this shortcoming for a year now, I might assume you won't fix it. It's really simple to do. And if you allow me to customize with my own company's logo, perhaps my clients won't think I work FOR salesforce or that my invitation is SPAM. I agree with another's comment that the branding you force can be seen by my invitees that they are to be "sold" something. Since I sync (down only) w/ Outlook, I have to invite my customers with Outlook and then cancel that invite "without update" or deal with duplicate appointments (and reminders) on my calendar. |
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Jara 12/14/07 |
I agree with all on the SF ad issue in event invites. People have been complaining about this for over a year now and nothing seems to be getting done about it. I went to a recent seminar (where even the speaker could not answer my questions) and they gave me some BS answer that this could be edited out in my personal settings. Well it can't so I cannot use this functionality. This is ridiculous and blantant spamming SFDC...shame on you! |
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MichaelPatino Jan 14 |
I just put in a request to have the branded ads removed for my organization as well. According to SFDC support, it should take about 3 to 4 days, which will just delete the SF.com images and links. I still won't be able to create my own email template to suit our needs, but even a blank email is better then one branded to another company! |
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MichaelPatino Jan 14 |
Also, if you are as interested in activity management as I am, I would suggest giving my request for calendar enhancements a read. There is a lot we *should* be able to do in SFDC with our events, but http://ideas.salesforce.com/article/show/101012/Customizable_Calendars |
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stevenburns Apr 30 |
It's not appropriate to be using a product called "SalesForce Professional" and have our company's meeting notices emailed around with SalesForce marketing logos plastered all over the bottom. It's the type of thing I would expect from a FREE product where - in exchange for using their technology, we help promote them. However, in the case of SalesForce, we pay a significant amount of money yet still have to have their logo on these communications. In fact - our own company logo doesn't even appear. This is just wrong. |
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spannerman May 14 |
The inability to customise the event invite does not sit well with the promise for Platform as a Service - although you have to accept the inherent limitations of buying things in a "box", or adding your own "box" wrapping, this is a serious barrier to end-to-end adoption in a business. The customer/prospect engagement should reflect our business, not SFDC. Please fix this Frustration As A Service issue. |
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sarahg May 20 |
I was amazed to discover that the SF branding and pictures of business men could not be removed from the event invite. Our events have nothing to do with SalesForce, so should not carry the branding. If we can't have our own branding, better no branding at all! I hope this will be changed sooner rather than later. |
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richard321 May 28 |
I'm surprised this doesn't have more votes. It's unacceptable that you cannot change this blatant Salesforce ad - it renders the meeting request functionality unusable. The written English is also very informal. |
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richard321 May 28 |
I would encourage you to also log this as a bug ..maybe they will take more notice. |
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demo04082008 Jun 3 |
Concurr with all above comments re this item. The email template should be customizable! |
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Christoph_K. Jun 5 |
Liked the idea of log it as a bug, maybe we should all do that. Here is my case number for referene 01903502 :-) |
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melb406 Jun 18 |
The event booking and email function would have been extremely useful if it wasn't for the inability to amend the salesforce branding. This is completely unacceptable and would result in our clients thinking they had been invited to an event with salesforce instead of us. This issue has rendered this functionality unusable for our business. Please fix asap! |
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Oliv Jun 30 |
There is no question that SFDC invites will look much more professional if we can do this. Also: .ics format would be great... http://ideas.salesforce.com/article/show/10090125/Meeting_Summary_in_ics_form... |
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jz10 Jul 10 |
Salesforce logos and links are tacky. Please allow it to be customized. |
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bobwastaken Sep 3 |
Salesforce advertising on it makes us look like we are not sophisticated enough to change it. Really annoying. |
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yorimpi Sep 5 |
This is unbelievable and unacceptable. You'd think with the kind of car salesman approach they took to selling the products to us they'd at least have the decency to keep this ridiculously unnecessary infringement on our ability to do business out of the product we are paying significant amounts of money for. Absolutely unprofessional. Salesforce you are no longer a company struggling for survival. You now have a significant client base and reputation. Cut out the nonsense! |
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gemziebeth Sep 19 |
Please allow us to brand our event invitations! This would seem one of the most obvious things to do with this functionality. |
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stevenburns Oct 15 |
Hello SalesForce. Is there ANYONE out there listening to this post. Allow us to remove your logos from our communications. It's very unprofessional and legitimate if we were using a free application -but we are paying significant dollars to market for YOU. |
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ryerkes Oct 20 |
We have heard this issue loud and clear. Thank you for all of the comments here and our apologies for the frustration this issue has caused. We do have a feature on our roadmap that would allow event invitations to be customized. The feature does not have a target date yet. I will update the idea in the future when this information is available. In the short term, there is one thing you can do to remove the SFDC branding from the event invitation footer. Make a request to support to enable the "Hide SFDC Brand" permission for your organization. This will remove the SFDC brand from the event invitations, printable views, and stay-in-touch emails. Keep the votes coming on this and other related postings as this helps us with our prioritization. |
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ryerkes Oct 20 |
One more piece of information related to the above post. This suggestion does not apply to customers with the Group Edition. |
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TomaszO Oct 28 |
Merged Idea
originally posted 11/09/06
Modify "Meeting Summary" email template
Meeting Summary emails is a nice idea, however the default email template contains a few "too generic" elements. Example, a picture of two businessmen and some SFDC branding items need to be optional or at least customizable.
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Per_R Oct 28 |
Merged Comment
originally posted 11/11/06
Is this taken care of when the new calender function come in winter_07?
/Per |
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doogey Oct 28 |
Merged Comment
originally posted 11/28/06
Its great to send an invite to a meeting but most of our meetings are offsite at the address of the "related to" table. It is not much help sending an invite if there is nowhere to show them where to go.
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dRay Oct 28 |
Merged Comment
originally posted 02/12/07
It is very confusing to our customers to have the Sales force Branding appear on an invitation to a meeting where we are introducing our company and our brand to our customers. It is poor form for sales force to promote the sales force brand in front of our customers when we are paying for the product. I can not believe any customer would want Sales force to do this.
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kevin.kelly@app-x.com Oct 28 |
Merged Comment
originally posted 02/15/07
I agree - "Modify "Meeting Summary" email template" and "Meeting invitation personalisation" and "Customizing the Invitation for an Event" be merged to increase the combined ranking? THese are essentially the same thing
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Jim_B Oct 28 |
Merged Comment
originally posted 02/16/07
I agree with Kevin - this is essentilly a dupe of http://ideas.salesforce.com/article/show/25898
They could be merged. |
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jlaross Oct 28 |
Merged Comment
originally posted 02/22/07
It is confusing and tacky to have this included in the meeting invitation. We ARE NOT USING this functionality becuase of the salesforce.com logo at the bottom, and we will not use it until it is removed, despite the fact that using it would greatly improve our user adoption levels. That is how bad it is.
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Lacertosus Oct 28 |
Merged Comment
originally posted 02/22/07
There is lot of SFDC branding everywhere! Companies need to give their customer the impression of personalization. Same here, function not being used because of SFDC branding.
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sreejith Oct 28 |
Merged Comment
originally posted 03/20/07
Dont like the two guys on the top and the footer notice with the salesforce logo. I would like to customize the template with our company logo.
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rcraven Oct 28 |
Merged Comment
originally posted 03/21/07
I know of several companies that have forbidden their users from sending invitations from SFDC because of the Marketing tag line at the bottom of this email.
These companies are required by their legal department to put a privacy notice and disclaimer on all outbound email. Without being able to do this the email meeting invitation is useless. |
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Dee Oct 28 |
Merged Comment
originally posted 05/11/07
The "Salesforce" email template is absolutely unacceptable. I suggest Salesforce remove any of your icons from any of customizable applications.
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KevinRC Oct 28 |
Merged Comment
originally posted 08/20/07
In a phone call with Salesforce's Support line on how to remove the salesforce branding from the meeting request email; I was told that the email template was unaccessible and thus there was no way that I could remove/customize the branding.
My suggestion is that Salesforce makes this email template for meeting requests available so the salesforce admin can change/remove the branding at the bottom of the email. |
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kwalk Oct 28 |
Merged Comment
originally posted 08/20/07
This item has been of significant concern to my organization as well.
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Mans Oct 28 |
Merged Comment
originally posted 08/20/07
This question regarding the Salesforce branding in the e-mail invitation has been addressed in several posted ideas before. Please Salesforce, fix this!
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TomaszOczapowski Oct 28 |
Merged Comment
originally posted 08/20/07
Duplicate idea with http://ideas.salesforce.com/article/show/34481/Modify_Meeting_Summary_email_t...
Please merge. |
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dlessing Oct 28 |
Merged Comment
originally posted 08/30/07
This is very important to our company - especially since we sell software and the "No Software" motto is confusing to our prospects
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doctorphil Oct 28 |
Merged Comment
originally posted 09/07/07
I agree. This is a great tool, but I cannot allow sending this template out to customers. Internally, this will not be taken seriously, and will hinder adoption rate.
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dwachtel Oct 28 |
Merged Comment
originally posted 09/25/07
Create a customizable template!
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byde Oct 28 |
Merged Comment
originally posted 10/01/07
As a trainer I get alot of huge amounts of negative feedback on this. It really does need to be customizable. As it stand its puts people off using this fuctionality which is a real shame, as the funtionality has great productivity and time saving quality to using it. My advice - Ditch the Salesforce.com advertising and make it a customizable template. I think doing this will make a lot user's happy!
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jakob Oct 28 |
Merged Comment
originally posted 10/01/07
As a sales manager it's not acceptable to me that we send e-mails to our customers with marketing for a third parties products unless it's specifically tied in to our product offering. Luckily my sales team understands that and don't use this function.
However, this is a tool that we and other corporations are paying for as part of the salesforce.com package and we should not have to worry about the salesforce.com advertising when using their solution. Please remove the salesforce.com advertising from any and all e-mails which go out to our customers. Thanks. |
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saskiche Oct 28 |
Merged Comment
originally posted 10/02/07
Hi,
If I was the customer than I would see it as sp@m. They expect that they get Cisco information they requested. And not with any third party ad. I agree what Jakob means and understand his concerning. |
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isklaus Oct 28 |
Merged Comment
originally posted 10/03/07
Please remove the salesforce.com advertising from any and all e-mails which go out to our customers!! If you cannot remove the logos, our teams can and will not use that function.
Klaus |
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StevenRothberg Oct 28 |
Merged Comment
originally posted 10/06/07
I've had several clients tell me that they disregarded the meeting confirmation emails because they didn't know anyone at Salesforce. Although the text of the email was clear that they were meeting with me and they know me well, people don't read as carefully as they should. It seems to me that the only justification for the Salesforce logo and other branding being in these emails is for SF to get free branding on the backs of its clients. If SF wants the branding, fine, then pay us for it and give us the choice as to whether to include it or not. But otherwise, we don't get branding in SF emails and so SF should not get branding in ours. It just isn't client friendly.
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grantwhite Oct 28 |
Merged Comment
originally posted 11/13/07
Agree with so many of these comments.
We need to be able to change the branding. Giving us the ability to change this template can't be that hard! |
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rhyswilkins Oct 28 |
Merged Comment
originally posted 11/14/07
I agree also. We have a strong brand image, and we need to be able to use our branding rather than Salesforce's. After all, our customers and prospects will not recognise that a Salesforce-branded message is really from us!
Please implement a way to change the template as soon as possible! |
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mcaraher Oct 28 |
Merged Comment
originally posted 11/14/07
I too agree. This seems like a basic requirement, and I'm not surprised at the number of posts asking for this.
Please allow us to change the template; this will make such a huge difference to us. Thanks, |
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aconway Oct 28 |
Merged Comment
originally posted 11/14/07
Along with many of the above I agree with the request to remove Salesforce branding to allow customisation.
Please give us the ability to change this template - it would be so useful. |
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hemm Oct 28 |
Merged Comment
originally posted 11/16/07
I agree. The current format makes the email look hokey/cheap. It makes Salesforce's customers look like they can't afford a "real system" of their own and need to use some startup web service.
Salesforce.com's branding should not get between their customers and their customer's customers like it does in this circumstance. If it has to be there, a SMALL "Powered by Salesforce.com" would probably be acceptable at the bottom of the email. From a functional standpoint, I'd like to suggest that there be a place in Salesforce where we can pick a Letterhead to apply to Meeting invites. This way, every Salesforce customer could brand their own email. If that's too difficult, then make it very generic and at least let your customers pick a logo for the top of the email. Look at the GoToMeeting invites that Salesforce sends out. They are very generic, look like they come from Salesforce and GoToMeeting branding does not get in the way. Follow that approach, please. |
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PDV Oct 28 |
Merged Comment
originally posted 11/16/07
Branding has its limits. When sending this to customers it is like they are getting SPAMMED by Salesforce.com
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TomaszOczapowski Oct 28 |
Merged Comment
originally posted 11/16/07
Duplicate idea. Please merge with" "Modify Meeting Summary email template"
http://ideas.salesforce.com/article/show/34481/Modify_Meeting_Summary_email_t... |
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Dr_Faulk Oct 28 |
Merged Comment
originally posted 11/22/07
I made a request to SFDC support to do this, and they did. It's a special permission that you have to ask for. It also removes the SF logo from other parts of the org, like the self-service portal (I think).
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bkmmsp Oct 28 |
Merged Comment
originally posted 12/20/07
I too am very frustrated with this issue. I love my Salesforce.com application but I simply cannot use the invitation functionality because of the shameless self promotion. Seeing Dr. Faulk's posting gave me hope. I have requested SFDC Support to assist me in the same manner...
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MichaelPatino Oct 28 |
Merged Comment
originally posted Jan 14
I just put in a request to have this done for my organization as well. According to SFDC support, it should take about 3 to 4 days. Even a blank email is better then one branded to another company!
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MichaelPatino Oct 28 |
Merged Comment
originally posted Jan 14
Also, if you are as interested in activity management as I am, I would suggest giving my request for calendar enhancements a read. There is a lot we *should* be able to do in SFDC with our events, but
http://ideas.salesforce.com/article/show/101012/Customizable_Calendars |
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SOAKing Oct 28 |
Merged Comment
originally posted Feb 4
Need to portray my own brand image.
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SOAKing Oct 28 |
Merged Comment
originally posted Feb 4
The Stay in Touch template works the same. Need to have all of these HTML templates customizable.
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TheBoot Oct 28 |
Merged Comment
originally posted Feb 18
It is so great to be able to invite people to an event and then track their responses in Salesforce. Unfortuantely this great feature can't be used by most of us because it is not complete.
We need to be able to make of use email templates in events like in other areas of Salesforce. Here are the things we need: 1. Select an email template at send time 2. The template should have some way of registering the repsonse, accepted or declined. 3. The abibility to send the email template after the event has been saved as well as before. Please guys! Not having this is a real hinderance! We want our sales team to LOVE Salesforce as much as we do! It would be nice to hear a comment from an SF employee here. |
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kevin123 Oct 28 |
Merged Comment
originally posted Mar 10
I agree with the many.... A meeting invite should NOT have salesforce branding. That is confusing for the customers and a cheap way of advertisement (but not a positive way). Salesforce should have the option of a blank event invite or offer a design template for company logo and message.
(Also check out your outgoing Email setting! There is also salesforce advertisement under each email, but you can delete it!) |
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brianevans Oct 28 |
Merged Comment
originally posted Apr 21
I agree completely. The Stay In Touch and Meeting Request needs to be customizable. You would think that as much as you can customize salesforce.com that these two simple templates could be customized. It is not that hard. PLEASE!!!!! These two requests have been requested many times over the last several years. Why are they not responding to this?
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ToddJanzen Oct 28 |
Merged Comment
originally posted Apr 29
This has to be changed. Customers and prospects find this unacceptable.
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hunding Oct 28 |
Merged Comment
originally posted May 7
Dr_Faulk where did you make this request? I need to have this done as well. Perhaps if everyone here was to make the "special" request something might be done on a larger scale.
If we cannot get this resolved I'm afraid we simply will not use this feature, and that is unfortunate. |
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Answerthink Oct 28 |
Merged Comment
originally posted May 27
This is absolultely critical. The fact that we can't get rid of the garish SFDC logos at the bottom is preventing many of our users from adopting the SFDC calendaring functionality. Our senior executives are FURIOUS that we are spending so much money on SFDC and can't use key functionality because SFDC is more interested in broadcasting its logo than serving the needs of existing customers. This idea was first posted almost 2 years ago, and still has not made it to the "Under Consideration" list, despite the fact that over 2500 votes have been cast for it, and many of the ideas "under considersation" have been supported by fewer than 100 votes. The only conclusion that I can draw is that SFDC is NOT listening to its customers.
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herveblanchot Oct 28 |
Merged Comment
originally posted May 29
The Stay In Touch and Meeting Requests need to be customizable. Those requests do not reflect our company image and people are confused with others kinds of "stay in touch" softwares from the Internet and don't fill them.
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Oliv Oct 28 |
Merged Comment
originally posted Jun 30
There is no question that SFDC invites will look much more professional if we can do this.
Also: .ics format would be great... http://ideas.salesforce.com/article/show/10090125/Meeting_Summary_in_ics_form... |
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TheBoot Oct 28 |
Merged Comment
originally posted Jul 9
I have an idea....everyone who is going to Dreamforce, and cares about this issue, get together and make T-shirts with a graphical representation of this idea on the back, and a big slogan saying "WE WANT CUSTOMIZABLE MEETING AND STAY IN TOUCH TEMPLATES!!!" or something like that that is more clever and attention getting.
Do you think someone at Salesforce might take notice? |
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stevenburns Oct 28 |
Merged Comment
originally posted Aug 16
The request to have SF stop forcing us to do marketing for them by placing all their logos on our emails for calendar events is having no effect. I still find it hard to believe that we're paying a lot of money to SalesForce but can't customize all our communication emails so that they only project OUR company logo and not SalesForce.
Is anyone at SalesForce willing to address this situation???? |
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missjulie40 Oct 28 |
Merged Comment
originally posted Aug 25
New to SFDC and this is one of the first issues to be raised to me. I am a bit worried that the 1st post dates back to 2006, does this mean we are going to be in for a long wait?
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tribe Oct 28 |
Merged Comment
originally posted Sep 29
Do a search for "stay-in-touch" in ideas and there are about 10 posts all asking for the same thing. Merge these together and this would be a very highly rated request. Amazing that out of all the posts, I only saw two SFDC replies. Why is this being ignored??
Great tool for data quality - never used because it is embarrassing. It would also be good if this could be a code snippet for our website and URL so we don't have to let our customers know they are being sales(forced). |
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ryerkes Oct 28 |
Merged Comment
originally posted Oct 24
Some consolidation of these ideas would be good. Let me know if anyone disagrees with merging this idea with the one at this URL:
http://ideas.salesforce.com/article/show/25898 |
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Mans Oct 28 |
Merged Comment
originally posted Oct 24
Ok to merge but please make sure that SFDC fix this in the next release. We have been waiting for a long time now...
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bsmk Nov 14 |
I have been shocked to see that, for this function, our CRM is absolutely not customer oriented! - It is not possible to respect our CI/CD (fonts, logos,...)! - It is not possible to choose the required language (in Europe we communicate with more languages) ! - The text cannot be edited, modified! It is discreditable that a CRM, that should be THE SW-tool for the communication with the customer, is so poor! |
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