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Customize the REQUEST AN UPDATE

Heya!

I was devastated - DEVASTATED to learn that you cannot customize a single field in the "request and update" feature.

There's really not point to request an update if you can't customize it! Every business here has a different niche - and that means custom fields in the account and contact section. We desperately need to be able to do this!

I love the idea of being able to send a request for an update to a person's contact information. But it's useless to me at the moment. What I really need to be able to do is have that update come back to me with the information I need.

The idea of the customer updating their own info and the saleforce user coming back to see it updated is FABULOUS! But you have to let the saleforce user determine which fields they need!

As a nonprofit, I get giddy with the idea. I could add checkboxes that would allow customers to be able to click their way into newsletters and task forces, the options are endless.

KerryT 11/03/06	I agree that this would be a very valuable feature that we would use as part of our data cleansing program. As well as the fields updated I would also like to change the appearance of the email and the form they click to and edit their data. An essential field to include would be Email Opt-Out and if any other mailing lists have been set up. I would also like to include a link to the editing form at the bottom of each email. This would me that the recipient would be able to inform us of updates with every email communication. They would also be able to unsubcribe using the same form. This would ensure we comply with data legislation such as CAN-SPAM.
nmcconnell 12/06/06	This would be a huge plus. Our current workaround is to use html form web-to-lead, edit in frontpage and copy result back to an email template and use the email template which once the contact populates and presses button creates a new lead.....2 drawbacks are #1 new lead, so must be merged or converted/merged, #2 unable to edit the template once html has been pasted in and saved, so have to satrt from scratch each time you want to make a change to the tempale.
hpPMO Jan 16	Email Template uses merge fields to publish the content. Any plans to replace this archaic page generation technique by Visualforce language?

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