Salesforce IdeaExchange

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Separate the IdeaExchange and the BugExchange

Every time we (the users) find a bug, SF Support tells us to post an "idea" for fixing it. Bug fix requests really don't belong on the IdeaExchange. Maybe it's relevant for SF to see which bugs are "most popular" (impacting customers the most), but can we put these posts in a separate area?

ta_invisible Feb 15	SROBERTS - Why the demote? Do you like being told by support that they won't escalate a bug that you found? Do you like being told that the only way to notify SF product managers that there is a bug is to post an idea and hope others vote on it and then hope the product manager notices it? Have you ever had to deal with support? If you're going to demote, at least explain why.
TomaszOczapowski Feb 17	Hi, Valid point. If you believe salesforce.com support staff is not doing their job "well" feel free to contact their support Manager, escalate your case or talk to your Customer Success Manager at salesforce.com. I am sure they will be happy to take your constructive feedback.
campbell Apr 30	I totally agree. I think bug fix requests should not be treated as feature requests.
campbell May 7	I found a bug, but support would not log it b/c their bug was a default setting. Go figure. Per SFDC support, "Unfortunately I cannot log a bug because I already checked with the Second Level Support and this is a Salesforce's default, so I am not allowed to log a bug."
Kmangan May 7	Support told me the same thing and closed my case....

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