We want our sales reps to save quotes and agreements in SF and we want them also to send them from SF to be able to use templates.
Today they must upload the file to the e-mail and once again upload the file the opportunity and that's not effectively.
Today it's easier if the they send the e-mail from Outlook and relate the file to the opportunity but then we miss the benefits by using templates.
Please SF, make sure that you can upload the document in the e-mail and save at the same time in the opportunity or case etc.
6 Comments » Posted by Mans
Posted 11/01/08
Categories: Sales Force Automation, Applications, Force.com Platform, Email, Calendar and Activity Management