Salesforce IdeaExchange
"Mass Update Address Change" feature enhancement request
I implemented the "Mass Update Address Change" feature on the Accounts page layouts. When I tested it, I discovered a shortcoming I would really like corrected with a feature enhancement. This shortcoming makes the feature somewhat useless at this time.
My test and results follow:
1) I changed the Billing Address field on the left side of the Account page and the Shipping Address on the right side of the Account page because they are different and each had changed.
2) I selected the "Mass Update Address Change" link, chose the Contacts for whom I wanted these changed addresses to replicate and selected the "Update" button.
3) Only the Billing Address on the left side of the Accounts page updated/changed. The Shipping Address on the right side of the Accounts page did not update/change. To update/change the Other Address on each contact, I have to open each Contact and manually edit the Other Address field.
4) In the case when these 2 addresses (Billing and Shipping) are the same for an Account, I have to open each Contact and manually select the "Copy Mailing Address to Other Address" link in order for the new Shipping/Other Address to update/change.
Both of these issues compromise the effectiveness of the "Mass Update Address Change" feature. The feature seems to be incomplete.
Please enhance this feature as soon as possible so both address fields update (instead of just the address on the left side). This feature will have greater benefit if it works for both address fields.
track comments for this idea
- erichoward
- bk08ppd
- anndavis
- SSalvatore
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