Here are a series of ideas related to specific ways to foster growth and success in the Idea Exchange community.
-Create Uber-Members. Create a metric for those Community Members with an exceptionally high-level of dedication to the community. Members with strong posts, a good track record of keeping the community clean, making comments, have invested substantial time in the community, have bad-ass names (like mine). Let's give them the ability to put a boss tagline on their profile or have special profiles pages that they can decorate a little (like a facebook). Some sort of feather in their cap for all the hardwork they've put into Idea Exchange because it benefits everybody.
-“Uber-members” have rights to send Merge suggestions to other posters.
-Give users small credit for merging, self-editing their own posts (system will need to anticipate this being hijacked by users simply looking to hog posts).
-total demotion value by user resulting in restrictions. If a user is uber-spamming the idea site, perhaps a demotion to their account is in order. Obviously, GREAT care needs to be exercised when establishing a penalty system. I'm hesitant to suggest this but any community hoping to grow should anticipate members that have a negative impact.
-Show user 'scores' - Next to a users name, show their score. This should appear on their posts/comments. The best reward in any community is status and visually lending credence to a user based on their community productivity would be a nice carrot.
This idea serves as a
complement to these prior posts with other suggestions on the Idea Exchange community.
Please review them at:
http://ideas.salesforce.com/article/show/10089503/Penny_for_your_thought
http://ideas.salesforce.com/article/show/65186/Prizes__Rewards_For_IdeaExchan...
Specific suggestions for Idea Exchange Rewards Program (Store) http://ideas.salesforce.com/article/show/10093614/Specific_suggestions_for_Id...
Specific suggestions for Idea Exchange Rewards Program (acknowledgement)
http://ideas.salesforce.com/article/show/10093615/Specific_suggestions_for_Id...
2 Comments » Posted by thecrmninja
Posted 10/24/08
Categories: User Experience, Force.com Platform, Communities, salesforce.com Community
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fifedog 11/10/08 |
CRM Ninja - This is great and I think we both have the same mindset. To improve on this community as a whole, not just with ideas exchange. I would like to invite you and any others to join my Facebook group: http://www.facebook.com/group.php?gid=26018154108 I've engaged a couple of people from Salesforce and more people from the community. We're working towards improving our on-line experience. |
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thecrmninja 11/11/08 |
Great! Thanks for the invite. I will be sure to join your community. ...I'll be the one that looks like Erik Estrada. |