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Email Field Update to Email Field
Currently it is not possible to create a workflow rule that updates an email field from an email field.
I was looking to create a case record type where the main account email is brought across in order to automate email responses, depending on the outcome of the case. This was required as you can't automate emails for a field that exists within accounts when you are looking at cases. As this is not possible I was forced to update a text field from the main account email and then manually copy the email address across into the email field in order for the email alert workflow to take effect.
This is such a simple process that should really exist in the system however it has been overlooked.
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