Currently we have the ability to import leads from spreadsheets, use the pre-built Web2Lead forms, insert leads through the API, or even write an Email2Apex handler to process an inbound mail and create a lead. What about a handler for SMS (aka Text) Messages? The scenario is highly relevant for managing the Partner channel, where we want to make it easy for a partner or agent to send us a lead... they can just txt it right to Salesforce!
Comment » Posted by TravisB
Posted 10/12/08
Categories: Integration, Marketing Automation, Partner Relationship Management, Applications, Force.com Platform