I'm so scared of loosing a long drafted e-mail when using Salesforce's email screen which is why I prefer Outlook.
I'd like to use Salesforce's Emailer more than Outlook when writing to Contacts or Leads, but on more than one occasion, I've accidentally hit a key causing my browser to go Back or somewhere else, ultimately loosing the email.
I propose to create a Save button and/or Autosave feature that can save an email draft to an individual contact; even so users can start writing an email, save it & finish it later from a different location.
In conjunction with this, there should be a place to go to where you can see all pending drafts & complete them, delete them or send them.
I'd like to see this in the native Salesforce, but if a third party thinks they can do it better or faster, I'd like to see someone give it a shot. I wouldn't PAY much for an App like this, but would use Email in Salesforce a lot more.
1 Comment » Posted by ellkaymike
Posted 09/25/08
Categories: AppExchange App Suggestions, User Experience, Force.com Platform, Email, AppExchange