We have multiple email addresses set up with Email to Case. Unfortunately, there is no way to restrict which email address different users can send emails from. Therefore, we have mail addresses A and B on Email to Case. Matt is on team A and Jim is on team B. Matt and Jim can both send emails on behalf of both addresses. Currently, there is no way to restrict this.
1 Comment » Posted by MattBizup
Posted 09/19/08
Categories: Financial Services, Service and Support, Applications, Industry Solutions, Force.com Platform, Email
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marilynl 09/29/08 |
Changed status to Large Enterprise Ideas. |