Salesforce IdeaExchange

Custom List buttons for updating Case picklist fields

Hi All -- I've been struggling to find a way to create mass action buttons in our Cases area.

Ideally, I'd like to create a Custom List button that allows me to select several cases in a view and, for a given field, substitute one picklist value for another.

I'd be happy to program sucha button over & over again as I cleanup some of our data. I've tried Mass Update Anything but am frustrated by it -- can't seem to get the results I want.

Does anyone have a solution? Please help!

EW
Aug 15

Hi Kaye - you already emailed me personally regarding this request, but just to let everyone else know who reads this: this capability is already supported natively in the Salesforce application by using the new Enhanced List functionality released in Summer '08. Click Setup | Customize | User Interface, then check both the "Enable Enhanced Lists" and "Enable Inline Editing" checkboxes, then click Save. Voila! You can now mass inline edit records from a list! Cheers everyone.

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Custom List buttons for updating Case picklist fields - Salesforce IdeaExchange

Salesforce IdeaExchange

Custom List buttons for updating Case picklist fields

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