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Close Page Optional Based On Business Process
The close page should be optional. Currently you can utilize an S-Control that bypasses the close page but it should be optional based on business requirements. Additionally if you add any Close Field Validation Rules - you must include them on the close page as the error message will not appear on the case page.
Closing Cases should not necessarily function any different then Closing Opportunities.
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recently promoted by:
- david_coons09242007
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