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Tab Limit Workarounds for AppExchange Downloads
As an AppExchange partner, I want people downloading my application to trial it. There are 3 tabs in my application and, occasionally, people hit tab limits in their org when installing. Some people have contacted me when this occurs, but I don't know how many have just stopped the download.
In my app, 1 of the 3 tabs is mandatory. The other 2 are just very convenient. I'd like to suggest one of two possible solutions.
1) Allow AppExchange partners to qualify an object as mandatory or optional. In my example, I'd have 1 mandatory tab and 2 optional ones. If someone was hitting their limit due to the 2 extra tabs, they'd be able to uncheck those as options in the download.
2) Make it so objects contained in certified AppExchange applications do not count towards an Org's quota. This is the MOST IDEAL solution. It rewards the AppExchange partner by knocking down barriers to get installed into orgs. It rewards the Salesforce customer by letting them choose freely from application providers that have gone to the trouble (and paid) to become CERTIFIED.
Just to pre-empt the comments about how I could have a standard download for people and then provide a second AppExchange package as an "expansion pack"; I know that already. That's a fine idea, but customers get confused by this kind of thing. My goal (and a goal every application provider should have) is to provide as close to a one-click install as possible, making the process seamless and simple.
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rpr2 Mar 25 |
I wholeheartedly support this idea with my vote going towards option 2. There's some conversation in the comments area of: http://ideas.salesforce.com/article/show/64448/Increase_number_of_tabs_and_sc...< also suggests tabs that are part of appexchange downloads should be considered differently than those tabs created within the org for their sole use. It's not unlike license manager users downloaded as part of an appexchange program not taking up a regular user license, but users needed for internally developed integrations do require a separate license. |
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